Leadership Vault (Online Content All Access)

There are 5 crucial conversations all managers need to be able to have. ✓ Performance Feedback ✓ Career Development ✓ Conflict Resolution ✓ Change Management ✓ Delegation This guide explains when to have the conversations, how to start them, and offers some proven techniques and frameworks to make them easier.

This guide contains examples of how to handle compensation conversations professionally and empathetically, especially when handling questions from employees around market average, peer compensation, or unmet expectations.

In this course: • The root causes of workplace disagreements • A proven step-by-step conflict resolution process • How conflict impacts team performance—for better or worse • Your personal conflict style and when to adapt it • Communication skills that defuse tension and build understanding • Strategies to create a culture where constructive conflict drives innovation Don't just manage conflict—leverage it.

This course equips leaders with a proven framework for making decisive, effective choices. • A structured decision-making process from problem identification to implementation • How to balance data and intuition when facing uncertainty • Ways to identify and overcome cognitive biases • Strategies for building consensus and communicating decisions with clarity • Methods to evaluate outcomes and refine your approach

This toolkit provides everything you need to transform your delegation skills: • Step-by-step video guide revealing the 6 essential delegation decisions • Downloadable PDF reference outlining what tasks to delegate and when • Practical assessment tools to evaluate team member readiness • Proven frameworks for assigning tasks with clarity and confidence • Strategies to monitor progress without micromanaging

How do you know if you're micromanaging or delegating? This guide can help!

This comprehensive course equips new and experienced managers with critical workplace communication. You'll gain: • Communication strategies that inspire action and build trust • Red flags to avoid common management pitfalls that undermine authority • Time management techniques with ready-to-use templates and phrases • Guidance on interview questions to keep your hiring process compliant with legal requirements

Learn how to navigate emotional intelligence and your first 90 days as a manager. This guide will help you understand your new expectations, learn the expectations for your team, schedule 1:1 meetings, and discuss a 30, 60, 90 day plan. It will also teach you about psychological safety, the 5 factors of EI, and how those skills impact leadership.

The hidden ways poor managers are costing you money (& morale) Why “training” isn’t working & what to do instead The ROI of emotional intelligence, coaching skills, & real-world manager development A practical checklist to assess your management gaps Next steps for building a leadership culture worth staying for Real stats. Real cost breakdowns. Real reasons your best people are walking away.

This guide provides tips on creating inclusive work spaces where employees can contribute and thrive regardless of background, ability, or identity. Includes: Core competencies, implementation tips for practical strategies, ideas for team development, frameworks for communication, a "Team Inclusion" assessment, a "Leadership Behavior" checklist, ways to measure success, and an action plan template.

Tips on handling the first 90 days as a new manager -- getting your bearings, meeting with your manager, understanding expectations, etc.

Learn about the different styles of management, the pros and cons of each, and when they are most effective.

This collection includes a course on Managing Hybrid Teams - understanding some of the challenges that arise from hybrid environments and ways to overcome them.It also includes a summary video to highlight the steps you can take to manage a hybrid team more effectively, as well as a guide to provide insight on making performance management an equitable task regardless of your employees' locations.

This course contains information to help you "manage up." Managing up involves understanding your manager's communication style, preferences, goals, and stressors so you can support them to help you both achieve your goals. Managing up also includes giving your manager feedback and setting boundaries. Not sure how to do this? Check out this course!

Performance Management is intended to improve organizational effectiveness by setting expectations for each role and helping employees meet those expectations through ongoing feedback.

Most organizations hold employee reviews periodically to evaluate whether employees are meeting expectations and job competencies. While many do this annually, some organizations do not hold evaluations at all. Due to inconsistency and lack of standardization, employee reviews can be difficult for managers to complete. This course offers tips & best practices to make employee evaluations a less daunting practice.

This guide contains some suggested phrases you can use to directly address some red flag behaviors, such as micromanaging, ignoring boundaries, overwork, etc.

Before accepting a job offer, there are questions you should ask to learn more about the role, the culture of the organization, and your manager. There are also some details you should have in writing before accepting a job offer. Check out this guide to learn more!

Discover the secret that can improve the work environment and 7 free, easy steps that can be implemented immediately to improve your retention.

Erika talks with HR Leader, Nicole Matteson, to discuss ways to have compensation conversations with employees. Interview recorded in January 2025

Setting boundaries can be challenging for anyone. This guide outlines the most common areas where boundaries may be needed in the workplace, as well as examples of how to set boundaries, phrases to use if someone is not respecting them, and mindset shifts to boost your confidence. • Time & Availability • Communication Expectations • Decision-Making • Emotional Labor • Workload & Delegation • Personal Space & Values

This course contains tips and techniques to help you prioritize your time and focus your efforts on the most impactful topics. It also contains phrases to help you gently push back when you cannot accept new work, as well as templates for planners and to-do lists.

In today’s fast-paced, cost-conscious world, leaders are challenged to do more with less—without compromising employee engagement and well-being. This practical course introduces free and low-cost AI tools that help managers streamline operations and enhance team productivity. More importantly, it shows how to use these tools to support a culture of care, balance workloads, and create time for what matters: people.